You should also check if your license file path is valid by setting the LM_LICENSE_FILE environment variable : To resolve this issue, make sure that your license server is up and running. See the system administrator about starting the server, or make sure that you're referring to the right host (see LM_LICENSE_FILE environment variable). 96 Server machine is down or not responding. If there are problems with a license file path location, you may see the following error: You can read more from Andrew on the TMS CADCentre blog.The information on this page refers to License Statistics 6.1 and newer, which changed the name of the "Error Log" grid to "Event Log." If you are using a version previous to v6.1, see documentation for previous versions. Remember: your SOLIDWORKS reseller should be the first point of contact if you’re experiencing any trouble with accessing a license.Īndrew Tsim is an Applications Engineer at TMS CADCentre, a SOLIDWORKS Value Added Reseller in Scotland. Otherwise, overwrite the server name with IT before making this change** Double-click on the string SW_D_LICENSE_FILE and make sure the server name is right. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\FLEXlm License Managerģ. HKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager
FLEXLM PORT WINDOWS
From the Windows Start menu, select Run and type regedit:Ģ. If all the tests are successful and you are still having problems checking out a license from the server, the next step is to review the license manager registry key to make sure the server name is entered correctly:ġ. If the telnet succeeds the prompt will display a flashing cursor, if it fails it will report that it cannot open the connection. This should look like: telnet host_name port_number (see image below for example). In the list of Windows Features, check the box beside Telnet Client to enable the feature.Īfterwards, launch the Command prompt and type in the command telnet, followed by a space then the server name, followed by another space and then the port number. To perform a Telnet test, the Telnet Client needs to be turned on by going to the Control Panel > Programs > Turn Windows features on or off. In regards to the SNL manager it’s great for testing if the ports ‘25734’ or ‘25735’ are open or not. Telnet is a useful network protocol to test the connection to a server and find out if a specific port is open. This is great for troubleshooting for any typical latency issues, but the fact that the ping test returned results means that your computer can connect to the server. A Windows ping test will typically send 4 packets (see image below).
Type “ping ” without quotes and without (example: ping Machine123)įor successful ping tests, you’ll see the replies for each packet sent in the ping test.
To start a ping test, open a command prompt by going to Start > All programs > Accessories > Command Prompt and perform the following: The easiest way to check for this is by using a Ping test which can also help you see if the client machine is talking to the server. There may be times that the issue may not stem from SOLIDWORKS or the SNL manager but instead from external problems like hardware or server connections. It is recommended to add both inbound and outbound rules for port number ‘25734’ and ‘25735’ to the exceptions list. In addition, the firewall could be blocking the port numbers required for access to the SNL manager. We recommend you enable the selection ‘a firewall is in use on this server’ in the Activation Manager to avoid any blocking Please note that you may need to speak with your IT department before performing some of these tests and always make sure you consult with them before any changes to your hardware or settings.įor additional security, using a firewall is great for protection however it may cause a roadblock at times for the SNL manager. Below, you’ll find highlights of the main areas that sometimes cause trouble with obtaining a license. The aim of this blog is to aid in any issues which may arise when using the SOLIDWORKS SolidNetWork License (SNL) manager.
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